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| Linebeyond Methodology |
| LineBeyond's development process methodology has been refined from years of outsourcing experience. Our FlexSource TM methodology offers a proven combination of on and offshore resources to significantly reduce the complexity and risk of outsourcing. This five-step process makes it easy for our customers to transition work offshore and realize significant advantages in a timely and cost effective manner. |
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| Step 1. Advocacy |
| Using our on and offshore partner network, LineBeyond represents the interests and objectives of our clients to ensure the highest possible level of collaborative support. Activities in this area include: |
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Understand clients' position in their marketplace as well their vision, and long and short-term business objectives. |
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Understand clients-specific challenges from commercial and cultural perspective and how these challenges affect their IT strategy. |
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Develop a concept for business improvement through IT adoption that reflects client's vision and objectives. |
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Distill the business improvement concept into a roadmap that connects the client's IT vision to the current practical reality. |
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Vendor due diligence and product selection. |
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| Step 2. Discovery and Definition |
| LineBeyond fully describes the roadmap towards business improvement through IT adoption. |
| Position for success: |
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Identify winnable situations where obvious benefit can be derived with minimal effort. |
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Look for areas that can generate a quick return from an off-shore strategy. |
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Define project scope. |
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Identify and measure project benefits. |
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Develop requirements specifications that reflect business imperatives, the formal concept for business improvement. |
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Develop a plan; include schedules, budget, resources, and prototyping efforts. |
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Involve the business and prepare to overcome resistance to change. |
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Cultivate business sponsors to help with change management. |
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| Step 3. Solution Preparation |
| We mobilize and organize the assigned assets to achieve the defined project objectives. |
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Identify and address organizational change management issues that may impede or otherwise put a project at risk. |
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Develop an architecture that accommodates legacy in a non- disruptive way, while enabling the introduction of an integration infrastructure and service abstraction layer. |
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Identify and segment key development efforts such as: |
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Integration infrastructure development and product validation |
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Core business applications |
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Security structure |
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Management and monitoring |
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Fault tolerance and redundancy |
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Localization and encoding |
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Database and Mainframe administration |
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Provide in-house and out-sourced resources for project management, development, integration, testing and deployment. |
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Establish a service level agreement for production support. |
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| Step 4. Execution |
| We deploy the allotted resources to the project, implement the feature set (outlined in well-documented functional and technical specifications), and deliver in strict adherence to the organization's expectations. |
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Manage schedules and compare against planned targets. |
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Develop features in parallel and in adherence to defined specifications. |
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Develop test plans, harnesses and code promotion strategy. |
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Develop release, support and operations processes. |
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Execute test plans. |
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Promote solution to user acceptance test and production. |
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| Step 5. Support |
| Provide on-going solution support services. Respond and re-align as necessary in response to post-production service requirements and budgetary issues. |
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Define and establish service level activities that align vendors and projects participants with established SLA's. |
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Implement and staff call centers. |
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Deploy management and monitoring facilities. |
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Implement escalation procedures. |
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| Throughout our engagement, the emphasis is on knowledge transfer to enable client self-sufficiency and knowledge utilization to leverage existing resources effectively across the enterprise. |
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| Electrophysiology Device- Role based access control system for medical transcription, device tracking and scheduling of heart rhythm disorders. |
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Requirement Analysis |
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Designing |
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Architecting Solutions |
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Project Management |
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Healthcare IT |
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Web Development |
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Business/Systems Analysis |
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Data Warehousing |
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Other technologies |
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